Watsonville/Aptos Adult Education

Joy Hallof holds a B.A. degree from Chapman College and has an M.A. degree in Human Resources/Organizational Development pending from the University of San Francisco. She has over 30 years in human resources experience and now runs her own consulting firm. Register for one or all ten of these informative workshops. Certificate offered after completion of ten-module program.
Place:	Porter Building, Room 27 280 Main Street, Watsonville
Day:	Tues Time: 6:30 - 9:00 pm
1) Jan 15	Problem Solving/Decision Making	$30*
	Strategy for handling problems Steps in problem analysis Removing performance obstacles Moving from problem solutions to implementation
2) Jan 22	Behavioral Interviewing	$30*

3) Jan 29	Evaluating Employees v's Discipline
	Basic concepts of performance management Interfacing with Human Resources Explaining the performance review Preparing for the performance review Establishing performance expectations Conducting the interview Documentation and record-keeping Performance review as an on-going process When to discipline one-on-one, in private Keeping management informed When to move to progressive discipline Maintaining confidentiality
4) Feb 5	Federal Laws & Sexual Harassment

5) Feb 12	Basic California Employment Laws New Since 2000
	A look at the California laws that affect Supervision Build an awareness of when issues should be referred to HR Become advocates for complianc
All 5		$120*
Instructor	J. Hallof
Registration:	Mail-in Walk-in Online
Flyer:	Open flyer
	Role of the Supervisor	$30*
	Characteristics required for leadership Defining and analyzing styles Responsibilities, authority and accountability Managing Change The Art of Delegation
	Business Communications	$30*
	Understanding the communication process Barriers to good communications Listening Skills
	Developing a Self-Motivated Workforce	$30*
	Motivation concepts Understanding company and personal rewards Getting feedback and maintaining high morale Working with new Employees
	Implementing Your Plan & Building Your Team	$30*
	Setting goals Benefits of planning

	Couching, Counseling and Managing Conflict
	Developing good coaching skills Establishing the correct environment Coaching for organizational change Respecting employee self-esteem Giving feedback When to move from coaching to counseling
	Employment Interviewing
	Preparing for the interview Analysis of essential job functions Developing questioning techniques Conducting the interview Legal and illegal questions Selecting the most qualified candidate
	Basic Employment Law-Federal
	Understanding the Human Resource function Wage and hours OSHA requirements for environmental health, safety,and violence prevention EEO, discrimination and harassment Employment at-will and wrongful discharge Supervisory responsibilities

*Fee supported class

Online Classes

www.ed2go.com/pvusdadulted

Human Resources Classes on-line

•Administrative Assistant Fundamentals

•Managing Customer Service
•Understanding the Human Resources Function

•Employment Law Fundamentals

•Fundamentals of Supervision and Management

•Interpersonal Communication
•Achiving Success with Dificult People

•Keys to Effective Communication
•Goodbye to Shy

•Grammar Refresher

•Effective Business Writing

•Leadership
•Listen to Your Heart, and Success Will Follow

•Communicating Like a Leader
•Get Paid to Travel

•Individual Excellence

•Resume Writing Workshop

Registraion:

Online

Drawing for the Absolute Beginner

Does your staff need customized training?

Did you know Adult Education can be customized for your business or organization?
Fully credentialed teachers, professionals in the strategies that are successful with adults, and specialists in curriculum design, may be available to assess and build training for you. Contact us for more information about this customized, low-cost service available to Santa Cruz, Monterey, and San Benito counties.

Natalie Carranco at 728-6330.

Interns Available!

Are you looking for a qualified employee or intern/volunteer for your business? Our Career and Technical Education Department trains adult students with occupational skills for the local employment market.We can help you find qualified applicants or interns/volunteers to work with you.

Call the Green Valley Center at 786-2160.

Do you have a job listing to post?

Let us know and we will post it on our Employment Bulletin Board.

Call us at: (831) 786-2160

Characteristics required for leadership

Defining and analyzing styles

Understanding the communication process

Does your staff need customized training?